Privacy Policy

Yoova Business Broking Pvt Ltd E503, Samraat Tropicano, Serene Meadows, Gangapur Road, Nashik – 422013, Maharashtra, India Email: info@ybbindia.com

We may collect: • Name, email address, mobile number and city; • Account login details; • Course enrolment, progress, assignment submissions and examination results; • Payment and transaction details. Payment-card or UPI details may be processed directly by our payment gateway and not stored by YBB; • Communications sent to us through email, forms, support requests or feedback; • Device, browser, IP address, cookies and website-usage information; • Information you voluntarily provide in assignments or learner submissions.

We use personal data to: • Create and manage your learner account; • Process enrolments and payments; • Deliver course content, workbooks, assessments and certification services; • Track course progress and examination outcomes; • Respond to support requests and communicate important service updates; • Prevent fraud, misuse, cheating and unauthorised account sharing; • Improve our website, platform and learner experience; • Comply with legal, accounting and regulatory obligations; • Send programme updates or marketing communications where you have consented or where permitted by law.

Where consent is required, we will request it clearly. You may withdraw consent for optional communications, such as marketing emails, by using the unsubscribe link or emailing us at info@ybbindia.com.

We may share data only as reasonably necessary with: • Learning-management-system, hosting, email, analytics and customer-support providers; • Payment gateways and payment-processing partners; • Professional advisers, auditors or service providers; • Government authorities, regulators or law-enforcement agencies where required by law; • A successor organisation in the event of a merger, acquisition or restructuring.

We may use cookies and similar technologies to keep you signed in, remember preferences, analyse website usage and improve our Services.

We use reasonable organisational, technical and administrative safeguards to protect personal data. However, no online system is completely secure, and we cannot guarantee absolute security.

We retain personal data only for as long as reasonably required for the purposes described in this Policy, including course access, certification records, support, fraud prevention and legal or accounting obligations.

Subject to applicable law, you may request: • Access to personal data we hold about you; • Correction of inaccurate or incomplete data; • Erasure of personal data where legally applicable; • Withdrawal of consent; • Grievance redressal regarding our handling of your data.

Our paid professional programme is not intended for unsupervised use by children. If a learner is under 18, a parent or legal guardian must provide consent and supervise use of the Services.

Our Services may contain links to third-party websites or tools. Their privacy practices are governed by their own policies. YBB is not responsible for third-party privacy practices.

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a revised Effective Date.

For privacy questions, requests or grievances, contact: Yoova Business Broking Pvt Ltd Email: info@ybbindia.com Address: E503, Samraat Tropicano, Serene Meadows, Gangapur Road, Nashik – 422013, Maharashtra, India